Launch of the Eagle System Real-Time Review Feature  
2022-06-01 10:07:18

Hi everyone!

       To achieve our mission of having zero tolerance for violations, the Security Center has launched a real-time review feature called the Eagle System. All our trustworthy investigators can use the Eagle System to monitor suspicious players in real time and activate the review system immediately upon discovery of violations to punish players who violate the rules maliciously. The real-time results of all Eagle System investigations will be factored in when calculating investigators' EXP and the accuracy of their decisions.

       We will introduce the new Eagle System that will be launched in this version in detail below.

 

  1. How to Participate in the Eagle System

The Eagle System is a system that allows our professional investigators and player investigators to work together to maintain a fair gaming environment. Therefore, both our professional investigators and player investigators will be able to use this system. To increase the accuracy of investigation judgments, the level requirement for investigators has been raised accordingly. Players can tap Security Center -> Investigators -> Eagle System to view the registration requirements. We welcome all eligible investigators to use the Eagle System and review matches with the keen eyes of an eagle!

Image 1: Eagle System

 

       For more Eagle System specifications, go to Security Center -> Investigators -> Eagle System.

Image 2: Location of the Eagle System page

 

  1. Features of the Eagle System

After becoming an Eagle System investigator, you can tap Start Review to start reviewing the match of a suspicious player in real time. This screen is divided into 3 parts: Real-Time Monitoring, Submit Decision, and End Review. After entering this screen, you will see a "Conducting an Eagle System review..." reminder at the bottom of the screen.

To protect players' privacy and increase the fairness of reviews, all sensitive player information will be hidden on this screen. Eagle System investigators will then make a fair decision based on their observations of players' real-time behavior in the match.

Image 3: Eagle System real-time review screen

 

After completing the real-time review in the Eagle System, investigators will need to tap Submit Decision to complete the review.

Image 4: Submit Decision button

 

After submitting their decision, Eagle System investigators can choose to review another match or return to the game lobby. They can also tap End Review on the real-time review page to stop reviewing.

Image 5: Submit Decision

 

  1. Checking Eagle System Results

The progress and results of real-time review decisions can be queried in Review Records. Each Eagle System review case will be subjected to a strict official review before the results are shared with users and investigators.

Image 6: View the progress of reviews in Review Records

 

We hope our righteous investigators will join us in using this Eagle System. Let us join hands to combat match violations and create a truly fair gaming environment!

Fairness for all! We will never give up!