PLAYERUNKNOWN’S BATTLEGROUNDS MOBILE – SUPPORT AND CONTACT INFORMATION

If you have any questions, the best option for support is through the in-game "Customer Service" icon in the settings menu.

If you are having troubles getting into the game or even before installing it, you can check the community channels below for any issues and notices that are currently happening.

PUBG MOBILE Facebook
PUBG MOBILE Twitter

For any other inquiries please submit a ticket to the following address:

PUBGMOBILE_CS@tencentgames.com

The contact information of our Grievance Officer is as follows. We will respond to your concerns and queries at the earliest and in compliance with the applicable laws.

Mr. Timothy Ma
Head of Legal and Compliance
Level 29, Three Pacific Place, No.1 Queen’s Road East, Wanchai, Hong Kong.
grievanceofficer@proximabeta.com